Fulfillment Policy
At Julie Mental Health Services, we are committed to providing exceptional mental health services to our clients. We strive to ensure that every individual receives the care and support they need to improve their mental well-being. Our fulfillment policy outlines our approach to scheduling appointments, providing services, and addressing any concerns or issues that may arise during the fulfillment of our services.
Payment Options
Co-Payment:
- Patients opting for the co-payment option will have their insurance verified by our billing partner to determine the applicable co-payment amount.
- Co-payment fees are due upon appointment and will be deducted from the patient’s credit or debit card.
Self-Pay:
- Our self-pay option offers flexibility, allowing patients to pay either in installments or upon appointment.
Insurance:
- Prior to the first appointment, patients will receive intake paperwork to be completed. This paperwork includes authorization for processing payment via credit or debit card.
Appointment Process
- Our clinic only takes virtual appointments
- We have video sessions with our patients
Cancellation
- Notice Period: Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment without incurring any fee.
Compliance
- Regulatory Compliance: We operate in compliance with all relevant laws, regulations, and ethical standards governing the provision of mental health services.
- Data Protection: We prioritize the protection of client data and adhere to strict data protection measures in accordance with applicable privacy laws.